The Hyderabad Electric Supply Company (HESCO) allows its customers to check their electricity bills online conveniently. With just your 14-digit reference number or 10-digit consumer ID, you can view, download, and print your bill to avoid any late payment surcharges.
How to Check Your HESCO Online Bill
Follow these steps to check your HESCO bill:
- Find Your Reference Number
- Look for your 14-digit reference number or 10-digit customer ID on a previous bill.
- Ensure there are no spaces when entering the number.
- Visit the HESCO Bill Website
- Go to Hescoebill.pk
- Generate Your Bill
- Enter the 14-digit reference number or 10-digit consumer ID.
- Click the “Generate Bill” button to view your bill.
- Download or Print
- Use the Print button or press Ctrl+P.
- To save as a PDF, choose “Save as PDF” as the destination option.
Benefits of HESCO Online Bill Service
- Early Access: View your bill 7–10 days before the due date.
- Convenience: Easily download, save, or print your bill.
- Avoid Late Fees: Access your bill online if the paper copy is delayed.
About HESCO
Hyderabad Electric Supply Company (HESCO) is responsible for providing electricity to several southern districts of Sindh, Pakistan, excluding Karachi. Serving a customer base of over 1.1 million, HESCO operates through 4 circles, 15 divisions, 69 sub-divisions, and 11 construction and maintenance divisions.
Districts Covered by HESCO
- Hyderabad
- Badin (Laar)
- Jamshoro
- Shaheed Benazirabad (Nawabshah)
- Thatta
- Tando Allah Yar
- Mirpurkhas
Common Taxes in HESCO Bill
- Fuel Price Adjustment (FPA)
- Reflects fluctuations in fuel costs for electricity generation.
- Financing Cost Surcharge (FC Surcharge)
- A fee of 43 paisa per unit for servicing debt.
- Tariff Rationalization Surcharge (TR Surcharge)
- Covers the difference between NEPRA and the Government of Pakistan tariffs.
- Quarterly Tariff Adjustment (QTR Tariff Adj/DMC)
- A quarterly charge for tariff adjustments.
- Deferred Amount
- An optional amount you can pay later without late fees.
- TV Fee
- A flat Rs. 35 fee for Pakistan Television (PTV).
- General Sales Tax (GST)
- Charged at 17% of the electricity cost.
Tips to Save Electricity and Reduce Your Bill
- Switch off unnecessary lights and appliances.
- Replace conventional lamps with energy-efficient LEDs.
- Avoid using high-energy appliances during peak hours (6 p.m.–10 p.m.).
- Set air conditioners to 26°C for optimal efficiency.
- Use a TOU/TOD meter for lower rates during off-peak hours.
HESCO Safety Guidelines
To ensure safe electricity use:
- Report downed power lines immediately.
- Avoid using power cables for hanging clothes or tying animals.
- Use high-quality wiring to prevent electrical hazards.
- Handle electrical appliances only with dry hands.
If you encounter an emergency, contact the HESCO helpline at:
- 0337-2192751
- 0337-2192752
- 0337-2192753
HESCO Management Information System (MIS)
HESCO’s Management Information System (MIS) is designed to:
- Manage customer and employee records.
- Streamline bill processing.
- Improve transparency and service delivery.
Customer Complaint Management System (CCMS)
HESCO’s CCMS platform allows customers to:
- Register and track complaints.
- Verify connections and load-shedding schedules.
How to Register a Complaint
- Visit the CCMS website.
- Select Register Complaint.
- Verify your identity using your registered mobile number or 14-digit reference number.
- Provide complaint details and submit.
Complaint Resolution Timeline: Acknowledgment within 24 hours; resolution within 14 days.
Load Shedding Schedule
You can check the load-shedding schedule for your area using your 14-digit reference number on the CCMS website.
For more details, visit HESCO Official Website or use the online billing portal to manage your electricity bills efficiently.